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Educational services

Maximise your learning experience through varied training solutions and documentation materials.

While Amadeus’ solutions are designed to minimise the need for training, Amadeus recognises the best way for its customers to get the best use of out its award winning solutions is through the provision of high quality and flexible training solutions.

We pride ourselves on the high quality of our course programs, training materials and trainer skills, which are reviewed regularly. By doing this, we ensure our training maintains its professionalism, relevance to current industry practice and customer focus.

You can contact the Amadeus training team via e-mail on training@au.amadeus.com or through your Amadeus representative.

Click here to download the Amadeus Trainining brochure


Amadeus Virtual Training

Virtual Training allows you to participate in a live training environment without the need to travel resulting in minimal disruption to day-to-day operations. You attend the training, participate in lab exercises, ask questions, and receive feedback, just as you would do in a conventional classroom, except that, you do this from the convenience of your desk or any other location where there is an Internet connection. Course content is concise and based around maximising use of the Amadeus system’s vast array of features

NEW:  Amadeus is now introducing Amadeus Virtual Thursdays, in which every first Thursday of the month Amadeus customers will be able to attend the latest Amadeus training courses directly from their desks.


Classroom Training

Classroom training is the most effective way for new Amadeus customers to gain confidence in the Amadeus GDS and gain an indepth knowledge of its many features and benefits. Amadeus conducts a four day Introduction and three day Conversion course for new customers migrating to Amadeus. Other courses offered include one day Introduction to Fares & Ticketing course and half day Hotels and Cars course.
 

Amadeus Learning City

Amadeus Learning City provides a full suite of online, interactive learning tools to enable you to quickly expand your knowledge and build the skills needed to remain successful in today’s dynamic travel environment.

Regardless of your current proficiency level, there is something for everyone in Amadeus Learning City from 'A Day in the Life of a Travel Agent' (which familiarises a 'newcomer' with the basic Amadeus functionality required to become operational in a travel agency) to courses that covers many aspects of Amadeus system functionality.

For more information on training courses, class schedules and enrolment procedures please see GGAMAAUTRA for Australia and GGAMANZTRA for New Zealand or contact us on training@au.amadeus.com.

Keeping pace with change through learning