Amadeus continues to grow with strong additions to its team in Australia and New Zealand
Andrew Paton-Smith’s main focus is ensuring Amadeus’ solutions are aligned with customer and industry needs to provide solutions that drive growth and profitability through the provision of customer consultancy. Amadeus fosters a genuine partnership relationship with its customers, providing not only technology but also the support and consultancy needed for a profitable business. Paton-Smith brings to the Amadeus team more than eight years travel industry experience, holding positions including Head of Technology with QBT and APAC Regional IT Director for Navigant, a large corporate travel management company.
Fiona Coorey joins Amadeus in her role as Solutions Delivery Consultant, being the primary resource for the implementation and training of Amadeus’ state-of-the-art integrated mid and back office solutions, Amadeus Sales Management Solution and Amadeus Sales Management Express. Prior to joining Amadeus, Coorey gained eight years experience in consulting, implementations, training and supporting the Calypso Travel System working for Tourism Technology.
Ana Duarte joins the Amadeus team as Product Manager and Trainer for Amadeus e-Travel Management, the corporate travel management solution Amadeus offers to corporations and business focused agencies. Duarte will also be responsible for directing the roadmap of developments and enhancements of Amadeus e-Travel Management over the next 12 months and moving forward. Duarte’s career in the travel industry spans fifteen years in various roles including working in Departure Operations for Qantas, managing Airline disruptions and seating issues; and more recently as a Business Analyst, testing functionality for a major project which saw Qantas complete migration to Amadeus Altea Customer Management Solution.
Anne Ffrench and Natalie Chiera join the Amadeus team as Customer Relationship Managers. Based in Melbourne both Ffrench and Chiera’s focus will be on working with Amadeus’ existing customers in the southern states, ensuring they get the most out of their chosen solution. Applying Amadeus’ partnership approach, they will work with travel businesses to understand their needs and deliver solutions that drive growth and profitability.
"With these recent appointments, Amadeus demonstrates once again our commitment to the travel industry in Australia and New Zealand”, says Tim Russell, Managing Director, Amadeus IT Pacific. “In difficult times, it is important to keep investing appropriately in the business and our partnership with customers and suppliers. The current financial crisis re-enforces the need to ensure that technology is optimised within the industry and Amadeus is here to help our customers and suppliers through these difficult times by ensuring the appropriate resources are available."
These recent additions to the Amadeus Australia operation demonstrates Amadeus’ commitment to continue delivering innovative and sophisticated IT solutions to the travel industry by continuing to add experienced travel and technology professionals to the Amadeus family, even during this time of economic uncertainty.
Notes to the editors
About Amadeus
Amadeus is the chosen technology partner for providers, sellers, and buyers of travel. The company provides distribution, IT and point-of-sale solutions to help its customers adapt, grow and succeed in the fast changing travel industry. Customer groups include travel providers (airlines, hotels, car rental companies, railway companies, ferry lines, cruise lines, insurance companies and tour operators), travel sellers (travel agencies) and travel buyers (corporations and travellers). Solutions are grouped in four solution categories – Distribution & Content, Sales & e-Commerce, Business Management and Services & Consulting.
Amadeus has central sites in Madrid (corporate headquarters & marketing), Nice (development) and Erding (Operations – data processing centre) and regional offices in Miami, Buenos Aires and Bangkok. Amadeus maintains customer operations in 76 countries covering more than 215 markets. Amadeus employs over 7,800 employees worldwide, representing 95 nationalities.
More information about Amadeus is available at: www.amadeus.com
