Amadeus introduces Virtual Thursday to provide travel agents with a training solution that minimises distruption to day-to-day operations
Sydney, 4 August 2008: AMADEUS, the largest provider of technology to the Australian and New Zealand travel and tourism industry, has recently announced the introduction of Virtual Thursdays, providing Australian travel agents with the latest Amadeus training courses directly from their desk.
Amadeus understands that with today’s business challenges and constraints on time it is difficult for agents to stay on top of the latest developments in technology that will enhance productivity and customer service.
Virtual Thursdays, conducted on the first Thursday of every month, ensures customers have the necessary knowledge and skills to maximise their use of the Amadeus system’s vast array of features by providing high quality, flexible training. Course content is concise and students participate from their desktops, through the use of Amadeus’ specially developed training web site and telephone. The training sessions are instructor-led and interactive, proving an ideal training solution for busy agencies or agencies in remote or rural areas.
Amadeus currently offers Virtual Training courses for Shortcuts, Domestic exchanges, International exhanges, cars; and Profiles and refunds. Amadeus’ highly qualified trainers are currently reviewing new topics which will be announced in the near future.
Notes to the editors
About Amadeus
Amadeus is the chosen technology partner for providers, sellers, and buyers of travel. The company provides distribution, IT and point-of-sale solutions to help its customers adapt, grow and succeed in the fast changing travel industry. Customer groups include travel providers (airlines, hotels, car rental companies, railway companies, ferry lines, cruise lines, insurance companies and tour operators), travel sellers (travel agencies) and travel buyers (corporations and travellers). Solutions are grouped in four solution categories – Distribution & Content, Sales & e-Commerce, Business Management and Services & Consultancy.
Amadeus’ distribution system allows over 75,000 travel agency locations and 11,000 airline offices to make bookings on 500 airlines. It provides access to over 58,000 hotel properties and 42 car rental companies serving over 30,000 locations.
Amadeus has central sites in Madrid (corporate headquarters & marketing), Nice (development) and Erding (Operations – data processing centre) and regional offices in Miami, Buenos Aires and Bangkok. Amadeus has offices in 75 countries covering more than 215 markets. The company has over 6,500 employees worldwide, representing 95 nationalities. For the six months ended 30 June 2005, Amadeus reported revenues of €1,226.1m and net income of €154.2m. More information about Amadeus is available at: www.au.amadeus.com.
