Amadeus SMS
Instantly inform customers
At Amadeus we focus very strongly on research, to understand the changing needs and demands of travellers. The new SMS solution corresponds closely with the trend of technology convergence on mobile devices. As always, Amadeus seeks new opportunities to collaborate with industry partners in developing solutions to fit the changing needs of our travel customers, and we’re happy that the SMS solution does just that.Amadeus
Amadeus SMS is a web based tool that allows travel agents to send travel information to their customers via SMS.
Travel agents can alert travellers to essential trip details conveniently via their mobile phones, including travel itineraries, e-tickets, flight information, Passenger Name Record (PNR) data, and any changes to the Ticketing Time Limit (the date by which a booked ticket must be issued). The tool can be easily accessed through the Amadeus Selling Platform or Internet Explorer.
Amadeus SMS is fully integrated into the Amadeus Selling Platform, allowing travel agents to quickly generate traveller information directly from the Amadeus PNR database. It can be used to send text messages to customers anywhere in the world, provided that the originating telecom supports the SMS tool.
Traveller cell phone numbers remain confidential, and there is no additional advertising attached to the text message. The solution’s easy-to-use graphical user interface (GUI) also makes it simple to incorporate into an agency’s booking process.
Recently Amadeus in partnership with the Association of Corporate Travel Executives (ACTE) released a report which found that mobile technology is set to transform the entire travel experience for business travellers by improving access to information and services and by enabling corporate travel managers to increase travel policy compliance.
To find out more about Amadeus SMS by downloading the sales sheet.
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