Innovative & proven IT solutions

The only new generation DCS already available

The strategic objective of changing your DCS must be to get greater functional value at a competitive price. Otherwise, how could you justify the cost of change?

Altéa is the only solution currently available to deliver these two critical benefits - and it will be for several years.

Airports and ground handlers can find competitive solutions with other providers, but they are either based around flight-centric business concepts dating from the 1970s or ‘dream’ solutions that exist on paper only at a project stage - far from being developed, tested and proven.

It took Amadeus seven years and more than €150 million of investment to deliver our Altéa Departure Control - Customer and Flight Management solutions.

Sophisticated features lead to greater business benefits

Amadeus had the privilege of building its departure control system more than 25 years after our main competitors - on brand new technology, without legacy constraints and in partnership with several successful global network airlines.

Amadeus took this opportunity to design applications based around the latest business requirements and concepts, ensuring that we could deliver as many value added features as possible, while also matching - or exceeding - the best-in-class systems currently available in the industry.

As more and more airlines, airports and ground handlers join our common platform Altéa, new value added features are continuously being developed for the benefits of all the users.

Airports and Ground Handlers adopting the Amadeus new generation solution, Altéa with gain both direct benefits to their business, and will also be able to provide benefits to their airline customers, thereby making them more attractive as ground handling partners.

Modular design to meet current and future needs

Business context and business strategy can vary from one airline, airport authority or ground handler to another.

Amadeus recognises that each customer requires a individualised departure control system. Hence we have adopted a modular approach to ensure that each customer can build the solution they need when they need it.

You can select the appropriate modules from a growing portfolio based around Altéa Departure Control and optional additional IT solutions that can be implemented before, after or jointly with Altéa.

Continuous improvement and portfolio expansion

Migrating to innovative solutions is good. But it is even better if these solutions are constantly kept at the cutting edge of the industry through continuous improvement.

Amadeus follows the unique approach of a common solution, which is upgraded continuously. This not only enables the swift implementation of industry mandates which are immediately available to all customers, but also the integration of new features required by the existing airport, ground handler and airline community or newly joining members.

We also continue to expand our portfolio of airport IT solutions by developing innovative solutions requested the most by airports, ground handlers or airlines, which guarantees the best use of data integration between systems and partners.

The continuous investment by Amadeus in enhancing and upgrading our products never stops.

Amadeus is continuously investing in innovative airport IT solutions, which enable us to improve specific processes. Altéa Self Service Check-In is a good example: we needed to have a single provider solution that could offer comprehensive self service via kiosk, mobile or internet. Amadeus is developing it for us.

Kari Pauro

Altéa DCS Project Director

Finnair