
A core concept of Altéa is customer centricity. Altéa has a number of features built into the system in order to maximize the traveller experience. Many airlines have invested in Amadeus Altéa Customer Management Solutions to exploit these features.
These airlines are working hard to differentiate their service, and they expect their handlers to treat their customers, the travellers in a consistent manner.
Using the unique customer-centric Altea Departure Control will enable airport and ground handlers to offer airlines customers the best in class airport services as if the airlines were serving their customer themselves.
Ground handlers who select Altéa Departure Control are at a competitive advantage and in a prime position to be awarded airline contacts.