Amadeus Global Support

Your experienced technology partner

Timely and reliable services to ensure your business is successful at all times. Continuous work with airlines foster complete and high quality support services around the world from our Regional Service Management centers based in Miami, Nice and Bangkok. These include:

Amadeus Migration Services: At each phase of migration, Amadeus ensures a smooth, timely, secure, and effective data transfer.

Amadeus Help-Desk Services: Ensures your business continuity post-migration with 24x7 support for any technical or functional issues.

Amadeus Security and Configuration Services: Is designed to work in a secure, reliable environment and ensures that your data is accurate, private and protected.

Amadeus Customer Care Services: Adopt a systematic customer-focused approach to solving claims and sending notifications to cover potential outages which could negatively impact on your business.

Amadeus Documentation Services: Captures best practices and specialist knowledge communicating back with easy-to-read, easy-to-use documentation support.

You can benefit from two levels of offer (Baseline and Premium) in terms of global support and documentation:

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