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Amadeus Record Return



Give travel agents your inventory system's record locator

Complements Amadeus Standard Access and Amadeus Direct Access to provide travel agents with your inventory system’s record locator. Available by default with Amadeus Access Sell.

How does it work?

  • your system sends a booking acknowledgement and record locator to us via standard teletype messages
  • travel agents access locator information directly from retrieved PNRs

What will it do for my business?

  • increase customer confidence because additional sales confirmation for bookings reinforces your commitment to service
  • assist customer servicing as your record locator is imprinted on customers’  travel itineraries for a quick reference
  • reduce servicing calls from travel agents to verify booking confirmation