Amadeus Professional Services
Meeting airlines' objectives
We fully outsourced our self-service inlcuding the e-Commerce engine, merchandising capabilities, and a personalised user interface to Amadeus. But, as important as the technology itself, is the impressive expertise brought by their dedicated e-Commerce support team including Account Management, Project Management and Consulting.Finnair
Meet your objectives with Amadeus' expertise
Once an airline’s e-Commerce website is launched, Amadeus' account management team can help your airline manage it. Furthermore, Amadeus offers training, consulting, and project management services that help an airlines make better use of the whole range of e-Service solutions. As a committed technology partner, Amadeus wants airlines to enjoy quality, global growth.
Account Management
Amadeus' multilingual staff in Bangkok, Nice, Madrid, and Miami use their strong vertical knowledge of the airline industry to take constant care of airline accounts by:
- Studying an airline's requirements.
- Assisting with the implementation process.
- Recommending areas for online growth.
- Dedicating a project manager to an airline account, if required.
Business Benefits
- Quality growth in established and new markets.
Training
Training is the most critical aspect of e-Commerce today. Amadeus' trainers around the world take this approach:
- Tailoring the training to get all parties involved up to speed.
- Offering classroom training, e-Learning, or blended learning (including student mentoring).
Business Benefits
- Improved productivity.
- Trainee satisfaction.
e-Consulting Services
Integrating best practices in conjunction with its e-Commerce expertise, Amadeus e-Consulting Services helps an airline in the following ways:
- Leveraging business knowledge and diversifying revenue streams.
- Improving online marketing techniques.
- Evaluating new online initiatives and enabling best practice sharing.
- Identifying cost savings from improved use of the e-Commerce store.
- Offering dedicated functional, technical, and usability expertise.
Business Benefits
- Improved online channel growth, performance, and effectiveness.
- Optimised shopping conversion and transaction quality.
Contact us for the e-Service Solution brochure!
