Altéa Customer Management Solution
A full solution to completely reinvent your critical processes
The STAR Alliance Common IT Platform represents the realisation of a long-time
strategic goal, driven by the effort to better serve the customer and dramatically increase the speed of delivering new products to market.Star Alliance
Built from the ground up on open technology, the Amadeus Altéa Customer Management Solution is designed to replace less flexible legacy passenger service systems and radically transform core airline processes to better meet the demands of today's challenging environment.
The Amadeus Altéa Suite, selected as the Common IT Platform for Star Alliance. covers the whole customer value chain, as well as critical flight departure operations. It guarantees an unmatched level of integration and the elimination of duplicate data, and enables forward-thinking airlines to break free from the historical limitations of legacy systems.
To get a full overview of the Altéa Suite, please visit our Airline IT website or download our new Airline IT brochure below.
The Altéa Suite includes:
Amadeus Altéa Reservation
A new generation reservation solution, offering seamless service across channels and partners
Amadeus Altéa Inventory
A new generation inventory management solution, which maximises yield and automates schedules, seating and re-accomodation
Amadeus Altéa Departure Control - Customer
A complete, new generation departure control solution, enhancing customer experience at the airport through differentiated customer service
Amadeus Altéa Departure Control – Flight
A new generation load control platform to ensure efficient flight departures and optimise the weight and balance process
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