Amadeus - Your technology partner
Amadeus.comCountry websites
   
Solutions for:
Network airlines
  Distribution & Content
  Global Sales Portfolio
  Cost Management Portfolio
  Servicing Portfolio
  Revenue Maximisation Portfolio
Sales & e-Commerce
Business Management
Services & Consulting
Regional airlines
Low cost carriers

Servicing Portfolio

Deliver superior customer service

Amadeus Servicing Portfolio lets you deliver a superior level of service to, and through, our agency subscribers and Amadeus-powered channels.

It is designed to empower agents to provide a better service to their customers - your passengers - and have access to effective tools to service their requests.

Efficient storage and management of your valuable customer data

Seat map information and request of specific seats in real-time

Instant electronic ticket issuance

Seat reservations and boarding pass issuance within your timeframes.

Automated confirmation or rejection of meal requests

Authorised Prepaid Ticket Advice to your travel agents

Enable your travel agents to retrieve and service PNRs

Quickly assign inventory to your preferred travel agents

Fast, user-friendly and cost effective access to our system via the internet


Related Info
Global Sales Portfolio
Take maximum advantage of our reach
Cost Management Portfolio
Total control over the distribution of your product
Revenue Maximisation Portfolio
Tools to get maximum revenue out of your agency bookings