Servicing Portfolio
Deliver superior customer service
Amadeus Servicing Portfolio lets you deliver a superior level of service to, and through, our agency subscribers and Amadeus-powered channels.
It is designed to empower agents to provide a better service to their customers - your passengers - and have access to effective tools to service their requests.
Efficient storage and management of your valuable customer data
Seat map information and request of specific seats in real-time
Instant electronic ticket issuance
Seat reservations and boarding pass issuance within your timeframes.
Automated confirmation or rejection of meal requests
Authorised Prepaid Ticket Advice to your travel agents
Enable your travel agents to retrieve and service PNRs
Quickly assign inventory to your preferred travel agents
Fast, user-friendly and cost effective access to our system via the internet
Global Sales Portfolio
Take maximum advantage of our reach
Cost Management PortfolioTotal control over the distribution of your product
Revenue Maximisation PortfolioTools to get maximum revenue out of your agency bookings



