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Amadeus Passive Segment Notification



A fast way to keep track of passive segment bookings

Have the option to be notified each time a travel agent inserts a passive segment containing its flights into an Amadeus PNR, helping you identify how, and from whom, the customer has obtained servicing of his travel requirements.

How does it work?

  • you define the type of passive segment codes you wish to receive, including
  • passive segments are reported via teletype messages with an appropriate segment code (PK/PL/PX/PU)
  • process passive segments to meet your internal requirements, eg. match them with the original PNR in your system, process them manually, etc

What will it do for my business?

  • support analysis of your distribution thanks to instant information on the origins of passive segments 
  • facilitate a better control over distribution of your inventory with information on how your customer’s itinerary has been fulfilled or serviced