KLM to switch all sales and reservations operations to Amadeus

Madrid, 13 September, 2006: Amadeus, a global leader in technology and distribution solutions for the travel and tourism industry, today announced that KLM has decided to outsource all its sales and reservations operations to Amadeus Altéa Reservation, the travel industry's only community-based, multi-channel sales and reservation platform.

KLM is the third SkyTeam carrier - after Air France and CSA Czech Airlines - to select Altéa Reservation, which today drives airline ticket sales representing over 400 million passengers boarded per year.

Through the agreement, KLM will use Amadeus Altéa Reservation to process ticket sales in its own sales offices and call centres, as well as bookings from Amadeus travel agencies and other Global Distribution Systems.

Altéa Reservation's "community" structure means KLM will use the same sales platform as close to150 airlines and over 78,000 travel agencies. Among the benefits this will bring KLM are:

• the ability to ensure reliability of flight, fares and passenger information throughout all its sales channels.

• the opportunity for both KLM and its sister airline, Air France, which already uses Altéa Reservation, to better serve their customers through increased standardisation and data exchange. The move also presents opportunities to achieve further cost synergies in distribution.

• in addition to the airline's inventory, KLM agents will also have access to a wide range of information and booking capabilities on other travel service suppliers, giving them the opportunity to provide passengers with more complete travel packages and therefore, further contribute to the delivery of a higher quality service throughout their journey.

Notes to the editors
A world-leading technology and distribution solutions provider, Amadeus delivers unparalleled expertise to the travel and tourism industry, including leading-edge solutions that cover airlines' unique business needs, independent of their size, business model or market reach.

Amadeus' pioneering new-generation Customer Management Solution (CMS) portfolio, Amadeus Altéa CMS, serves network and regional carriers. The Altéa portfolio, based on a pioneering community platform concept, enables improved operational efficiency and increases revenue. The portfolio consists of the Altéa Reservation, Altéa Inventory and Altéa Departure Control solutions.

Low Cost Carriers have alternative Customer Management Solutions – Amadeus Pioneer CMS and Results CMS by Amadeus - based on adaptive technology that provides robust options that easily adjust to their evolving operational requirements.

Further complementing these integrated IT solutions is the Amadeus e-Travel Airline Suite. Over 70 of the world's leading airlines use the Amadeus e-Travel Airline Suite to power over 250 websites in more than 80 markets.

Other standalone IT solutions include: revenue integrity and automatic ticket reissue tools, in addition to full e-ticket interlining and ground-handling management technology services.

More information about Amadeus' solutions for airlines is available at: www.amadeus.com/airlines

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