Amadeus Availability Control
Keeping airlines and their customers happy
Polling can no longer be used as the only mechanism for us in building lists of high volume travel solutions, the Amadeus availability server has allowed us to guarantee our customers can book the fare they see online. This ensures we continue to meet their needs and expectations and enables us in further gaining their trsut and loyalty.Varig
Amadeus Availability Control enables an airline to manage the degree of flight availability accuracy it wants to offer to consumers.
Online customers searching for a trip, trigger an Amadeus Flex Pricer query. The query is channeled through a journey builder and the best connections are calculated based on parameters and preferences set by the airline. The airline, therefore, has the flexibility to push for preferred availability displays such as more profitable routes for the airline or more convenient ones for travellers.
Depending on an airline's business needs, Amadeus also makes sure that availability settings are optimal for each Amadeus Flex Pricer Request. That way, an airline can also satisfy its online customers.
What will it do for my business?
- Controls quality and performance of the user experience
- Helps manage costs
- Improves accuracy with an interactive mechanism
- Allows up to real-time and last seat availability
How does it work?
- Last seat availability (AVS, nAVS) and seamless polling
- Real-time availability displayed to consumer at booking stage
- Interactive polling of airline inventory to secure availability of critical travel requests
- Dynamic rule selection to fine-tune business rules for availability computation
- Flexible control of flight criticality and dynamic refreshment
- Increased accuracy by providing end-users with closer match to airline revenue management (RMS) by taking into account market partitioning and context of request
- Customised point-of-sale availability and flight context (direct and connecting displays)
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