In only 20 years of innovation, Amadeus has become the leading Airline IT provider with a unique portfolio of new generation airline solutions and the largest customer base for passenger service systems.
20 new airlines contract for Altéa. Altéa becomes the leading PSS platform chosen by 57 airlines.
Providing best in class airline IT solutions to the travel industry has always been the business of Amadeus since it was established in 1987.
In order to develop a leading global distribution system when its competitors had a 20-year head start, Amadeus recruited the best IT experts, used the latest technologies and built a unique data centre to support unrivalled service performance.
Now that Amadeus has become the number one GDS, we have used this unique know-how to diversify into the Airline IT market. This diversification is the cornerstone of our growth strategy and is supported by a long-term, continuous investment plan signed off by our new shareholders.
Amadeus has all the core competencies to succeed over the long run: the IT resources to develop and maintain new generation systems; the experience of successfully migrating critical airline systems; the financial resources to expand its product portfolio and acquire new customers; and, of course, a critical customer base.
Founded by four airlines, Amadeus has maintained and increased unique airline industry expertise to provide the right airline passenger solution and the right airline experienced people for each project.
Based around three main sites, we have a multicultural perspective and employ people from over 50 different nationalities. We have developed a significant presence in every region of the world to ensure close relationships with our customers, while consolidating knowledge and know-how on a global level.
We have worked in a true partnership with our clients since the very beginning, when we built the new generation reservation system for our four founder airlines. We have since adopted this successful customer-focused approach to develop any new solution with our launch partners, such as completing the full Altéa Suite with British Airways and Qantas and continuine R&D on new airline systems.
We work closely with user groups and the airline community, and are convinced that this way of working not only ensures a better match of new solutions with airlines’ needs but that it also facilitates the convergence between airline processes.
We have worked in close partnership with Amadeus since 2004 and its flexible approach has allowed us to bring new technologies and techniques to market for the benefit of our customers. By extending our relationship further, we plan to continue our leading role in e-Commerce, developing new techniques and applying the latest technology to meet our commercial objectives - whilst offering an intuitive online experience for our customers.