Amadeus e-Ticket Server

Amadeus e-Ticket Server Move to 100% e-ticketing quickly and efficiently

Amadeus e-Ticket Server overview

Amadeus e-Ticket Server is a state-of-the-art e-ticketing solution hosted by Amadeus, and provides access to the leading Amadeus e-ticketing network that connects over 300 airlines.

Fully IATA compliant and based on new technology, Amadeus e-Ticket Server offers not only the highest level of reliability but also all the functionality and connections an airline might want, as well as ground handling capability.

A total of more than 85 airlines from around the world currently use Amadeus e-Ticket Server. They can very quickly implement interline connectivity with any airline in the network or with any other airline on request.

Amadeus e-Ticket Server is included in Altéa Reservation but is also available as a stand alone solution for other airlines that want to roll out e-ticketing as fast as possible.

The community based model allows you to remain compliant with all IATA resolutions, without the need for constant costly development.

Main Amadeus e-Ticket Server features

e-Ticket issuance
  • Create e-Ticket records
  • Eligibility and security checks
  • Supports a comprehensive range of passenger types and itineraries
e-MCO and refunds
  • Creates electronic miscellaneous documents and automated refunds
e-Document database
  • Secure and reliable storage of e-Ticket and other documents in Amadeus database
e-Ticket display
  • Display coupon status (open, airport controlled, etc)
  • Supports a comprehensive range of passenger types and itineraries
Follow-up transactions
  • Functional transactions, such as history display, void, refund, exchange or re-issue, revalidation, print, etc
  • Generate settlement authorisation code
Airport control
  • Automated data feed to departure control system. before check-in and update of coupon status
Ticket management
  • All management transactions available, such as lock travel agencies, suspend e-Ticket record, force coupon status, emergency locks, flight exceptions
Sales reporting
  • Numerous sales and transaction reports available online for 72 days
Revenue accounting reporting
  • Highly customisable revenue accounting reports (format, frequency, data extraction criteria, etc)
  • Electronic transmission of coupon usage data to revenue accounting system
GDS connection
  • Link to any required GDS
DCS connection
  • Link to any required DCS or ground handler
top

Main Amadeus e-Ticket Server options

Amadeus e-Ticket Server offers all the options required to extend e-ticketing to any ticket and any business scenario.

e-Ticket interlining
  • Issue e-tickets with all your interline partners whether already part of the Amadeus e-ticketing network or not
e-Ticket ground handling
  • Perform ground handling with e-ticketing for other airlines
top

Business impact

With Amadeus e-Ticket Server, you can reduce ticketing cost in every scenario and offer a paperless experience to all customers.

  • Reduced costs

    Cost-effective implementation of e-Ticket interlining, leveraging Amadeus' leading e-ticketing network

  • Increased revenue

    Reconcile revenues more quickly (up to 6 weeks versus paper tickets ) and realise interest revenue

  • Customer satisfaction

    Offer paperless experience in all cases to all customers
    Enable self booking, servicing and check-in

  • Efficient IT model

    Move to variable IT cost and benefit from shared infrastructure and community development, guaranteeing IATA compliance
    Reduce total cost of ownership

top

Who can use it?

Amadeus e-Ticket Server is available to any airline. It is automatically included as part of Altéa Reservation or can be taken as a stand alone solution.

top

Implementation

Amadeus e-Ticket Server can be implemented in less than 3 months, depending on external DCS links that need to be implemented.

Amadeus e-Ticket Server enables the instant implementation of e-ticketing interlining with airlines already in the growing Amadeus e-ticketing network.

With Amadeus e-Ticket Server already deployed in over 85 airlines, Amadeus has achieved a more successful implementation of an e-ticketing solution than any other vendor. The unique experience gained guarantees the reliable and timely delivery of an e-Ticket database to all airlines.

top

Why take Amadeus e-Ticket Server?

  • Quickly achieve 100% e-ticketing and benefit from Amadeus' leading e-ticketing network, which connects over 300 airlines
  • Reduce the total cost of ownership by benefiting from community development and move to variable cost
  • Reduce the cost of implementing new e-Ticket interlining links and the maintenance cost of these links
  • Highly reliable, secure and based on new technology
  • Fully IATA/ATA compliant e-ticketing solution, certified in over 70 BSPs worldwide
  • Take advantage of Amadeus' unique expertise in e-ticketing deployment and capacity to quickly implement any e-ticketing interlining link as required
  • Take the easy first step to moving towards Altéa Customer Management Solution
top

Customer feedback

Implementing interlining was simplified and faster. Thanks to the technology and the great support from Amadeus, we have been able to establish interline e-ticketing quicker than any other alliance.

Michael Blunt
Vice President Corporate Affairs
Oneworld Alliance

top