Amadeus e-Ticket Server

Amadeus e-Ticket Server Achieve 100% electronic for all tickets

Product overview

Amadeus e-Ticket Server is a state-of-the-art e-ticketing solution that provides access to Amadeus' industry-leading e-ticketing network, connecting more than 300 airlines.

Fully IATA compliant and based on cutting-edge technology, the Amadeus e-Ticket Server offers not only the highest level of reliability but also all the functionality and connections an airline might want.

More than 100 airlines currently use the Amadeus e-Ticket Server. It is included as part of the Altéa Reservation Suite but is also available as a stand-alone solution for airlines that want to roll out e-ticketing as quickly as possible.

Key benefits

  • Quickly achieve 100% e-ticketing: Use a highly reliable and secure solution built on new technology.

  • Reduce the total cost of ownership: Move to a variable cost model and benefit from community development.

  • Reduce the cost of implementing and maintaining new e-ticket interlining links: Leverage Amadeus' industry-leading e-ticketing network. Complete quick implementation of any e-ticketing interlining link as required.

  • Implement a fully IATA-compliant e-ticketing solution: Benefit from Amadeus' active involvement in IATA / ATA industry meetings, guaranteeing the latest industry standard are followed and implemented, quickly and seamlessly.

  • Take advantage of Amadeus' unique expertise in e-ticketing development and support.

  • Take the easy first step in moving towards the Altéa Suite of solutions.

Main features

  • Issue e-Tickets in direct and GDS channels: Accommodate any scenario according to airline interline agreements. Provide receipt documents as needed.

  • Support all industry transactions: Exchange, Refund, Void, Cancel, Display document and Display history. Integrates with Amadeus Ticket Changer.

  • Control coupons: Use functionalities such as get/ redirect/ recall airport control, force the status change for a coupon and force the transmission of a coupon to a DCS.

  • Easy reporting: Online sales report, offline sale report (both for direct and indirect sales), and LIFT/Purge files.

  • Customise your system management: Define your user and office access and security, customise reporting files, manage e-Ticketing settings (interline / ground handling business rules) and choose your data retention period.

Customer quote

Implementing interlining was simplified and faster. Thanks to the technology and the great support from Amadeus, we have been able to establish interline e-ticketing quicker than any other alliance.

Michael Blunt
Vice President Corporate Affairs
Oneworld Alliance