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- Customer Departure Control
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Altéa Departure Control – Customer Management
Ideal for enhancing customers' experience at the airport through differentiated customer service
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Altéa Self-Service Check-in
A kiosk, internet, mobile and SMS solution to empower your customers
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Altéa Airport Link
Ideal for establishing cost-effective communication links between your airport stations and the Amadeus Data Centre
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Altéa Compensation Management
Helps you to manage flight compensation and passenger care for travel disruptions more effectively, reducing costs and increasing customer satisfaction.
For the first time, our passenger service systems are fully integrated, from sales - offline and online - through to departure control. Finnair can now move from a project mode to a process mode, which means that we can now concentrate on fine-tuning our businesses and we can also react quicker and be more proactive to new business demands
Tom Källström
VP e-business development
Finnair