Altéa Reservation Desktop is a browser-based sales platform specifically designed to enable sales staff to increase revenues, work more efficiently and improve customer service. It integrates perfectly with Altéa Reservation and is highly customisable, enabling easy integration of any additional application.
Altéa Reservation Desktop provides fast, intuitive access to all content distributed on the Amadeus GDS as well as to other travel partnes' offers. This makes it easier for reservation agents to sell both air and non-air products, and especially business customers will appreciate the convenience of being able to arrange all their travel needs in a single transaction.
Sales agents can choose between easy-to-use graphical views and traditional command pages, giving them the freedom to focus on selling while reducing training requirements.
|All reservation functions in a single screen||
|Graphical or cryptic interface||
|Dynamic workflows (speed mode)||
|Shortcuts (smart keys)||
|Seamless integration of remote websites (smart tabs)||
|Highly customisable interface (scripting)||
|Quality control function||
|Browser-based installation and maintenance||
Altéa Reservation Desktop is offered in two versions:
|Altéa Reservation Desktop Basic Pack||
|Altéa Reservation Desktop Full Pack||
Altéa Reservation Desktop enables your sales agents to choose between easy-to-use graphical views and traditional command pages.
New users quickly become productive with the intuitive graphical interface, while expert users appreciate the point-and-click technology and flexible interface that allows them to make maximum use of their system skills.
Including drop down menus and icon-based functionality to speed data entry and eliminate errors
Switch between cryptic and graphical mode with just one keystroke
Altéa Reservation Desktop empowers reservation agents to optimise their time and sell more to each customer, while providing a faster and more comprehensive reservation service.
Empower sales agents through shortcuts, smart. workflows, single view of the customer journey and built-in quality control
Make your reservation agents are the most efficient and increase repeat business with comprehensive agent points of sale
Enable the easy sale of other travel content (hotel, insurance, car rental, etc) from both GDS content and external websites
Increase revenue per booking
Reduce the training costs of new reservation agents. Reduce maintenance cost due to automatic browser-based upgrade
Move to variable IT cost and benefit from shared . infrastructure and community development
Reduce total cost of ownership
Any airline using Altéa Reservation should use this best-in-class interface to empower its reservation agents.
Because it is browser-based, Altéa Reservation Desktop can be installed simultaneously on several reservation terminals and the implementation can be controlled down to terminal level.
This application requires nothing more than standard desktop PCs running Windows and Internet Explorer and is accessible via the Internet.
Amadeus offers unique and highly experienced implementation teams who provide project management, technical and functional training as well as consulting services to ensure successful integration with your technical and business environment.