Altéa Suite offers an integrated customer management solution to completely re-engineer the end-to-end customer experience and flight departure process
Asiana prides itself in providing the highest levels of customer service during the travel experience, from booking and check-in, through to our in-flight and post-flight services. As a Star Alliance member, adopting the complete Altéa solution is a logical decision to guarantee we maintain our competitive edge while also having a positive impact on our bottom line. The automation of inventory control, check-in and departure will allow us to deploy our resources in more value-added areas.
Kwang Hee Ryu
Executive Vice President
Asiana Airlines Commercial Passenger