Ensure your staff have the best possible access to the right level of support so you can deliver high quality service in the most effective manner.
Would your employees benefit from 24/7 access to support?
Amadeus provides the services you need to optimise the performance of your Amadeus Solutions.
Amadeus has segmented the customer service offering into Level 2 (baseline services) and Level 1 (premium services), giving you the flexibility to choose the level of service that best fits your organisation.
Complex problem resolution is simplified through established escalation procedures, handled by problem-solving specialists within Amadeus and its business partners.