Migration & transformation expertise

Impressive track record of successful migrations

Can you afford the risk of failure or major delay in the implementation of vital passenger service systems?

Amadeus has a proven track record in delivering new generation solutions on time, with minimal disruption to business.

To date, Amadeus has successfully migrated over 150 airlines (over 500 million passengers) to Altéa Reservation, nearly 50 airlines (and over 250 million passengers) to Altéa Inventory and 10 airlines (over 100 million passengers) to Altéa Departure Control.

We can achieve this because our new generation Customer Management Solution Altéa is already in operation, while competing solutions only exist on paper and are several years behind.

Amadeus will always choose the lowest risk migration pathway.

Migrations to Amadeus Altéa Solution
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Unique know-how and proven methodology

Amadeus offers a unique team of experts and know-how, enabling us to perform each successful migration project on time.

Besides the largest pool of experienced implementation experts, Amadeus has unrivalled product development power with a team of more than 2,500 developers, guaranteeing on time delivery of both the core system and any extra functionality.

Over the years, Amadeus has also developed unique and proven tools and methodologies to ensure the most efficient migration, secure transfer of your critical data and a smooth cutover.

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Consulting & system integration services

Airlines often require additional support to make significant changes in their business operations. The most efficient method is to mandate a single project partner to deliver both the IT solution and the transformation.

Amadeus offers a range of business transformation services, drawing on our unique experience and resources:

System integration services
  • Take advantage of Amadeus' expertise to integrate your various applications cost- effectively and with unique service quality
Consulting services
  • Analysis & Design Assignments
    Amadeus consultants can help you analyse your current business, identify opportunities for improvement, build the most efficient business transformation plan and estimate expected business benefits
  • Results Delivery Assignments
    Amadeus consultants can drive workstreams to manage business re-engineering and ensure the delivery of projected benefits
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Highly satisfied customers

The dedication and professional approach of Amadeus migration and transformation experts enables us to ensure a best-in-class level of satisfaction.

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Amadeus has been instrumental in the wholesale modernisation of our customer management system and the successful cutover to the new departure control module is the culmination of many years of work and investment on both sides. Exceptional customer service is a key competitive weapon and you can only deliver this by understanding the needs of individuals, which is what the integrated Altéa system provides.

Jamila Gordon

Chief Information Officer

Qantas