Amadeus Revenue Integrity

Amadeus Revenue Integrity Eliminate non-productive bookings and enforce airline booking policies

Amadeus Revenue Integrity overview

Amadeus Revenue Integrity was originally launched in 1996 as Airline Automation Inc, and is now an integral part of the Amadeus Airline IT Solutions.

Amadeus Revenue Integrity provides unique flight firming processes and plays a crucial role in airline revenue management. Through stabilising no-show and cancellation factors, it allows your revenue management to forecast with greater accuracy and eliminates the distribution costs of non-productive bookings.

Amadeus Revenue Integrity is a world leader in this field, and is used by 50 airlines around the world. It processes over 1.6 million bookings per day, and covers nearly 60% of all US domestic revenue passenger traffic alone.

Amadeus' extensive experience coupled with the most sophisticated solution enables you to reach an unmatched level of performance in eliminating non-productive bookings - well beyond those of robots usually used in the industry.

It is a critical solution to optimise your revenue with proven impact on your bottom line.

Main Amadeus Revenue Integrity features

PNR screening
  • Automatic and sophisticated screening of all newly created or updated PNRs within 24 hours
Flight firming
  • Passenger integrity check: fictitious names, suspicious names
  • Booking integrity check: duplicate segments, minimum connecting time violation, class check on online and interline connections
  • Ticketing integrity checks: ticket time limit enforcement, invalid ticket, duplicate ticket
  • Group integrity check: names and ticketing enforcement, deposit enforcement
Automated duplicate PNR check
  • Check against a dedicated relational database
  • Sophisticated PNR matching: unique fuzzy name matching using ethnic origin
  • Sophisticated itinerary screening: unflyable itineraries even between different city pairs, back-to-back itineraries
Automated action for each PNR identified
  • You can choose whether to ignore, warn, queue or cancel
  • Flexible business rules to apply the right action
Flexible business rules
  • All checks and actions driven by flexible business rules down to the passenger level
  • Managed via an easy-to-use internet interface
Detailed reporting
  • Daily reports on activity against each business rule, ad hoc configurable reporting of all operational data with ability to drill down to PNR level
Secure service
  • Duplicated means to ensure continuation within 24 hours
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Main Amadeus Revenue Integrity options

Amadeus Revenue Integrity can be adapted to meet your needs by choosing among the following options:

HX Processing & Reporting
  • Analyse cancelled bookings from GDS BIDT reports and easily recover cancelled booking costs from agents
No Show Data Extract
  • Receive monthly report and analysis on no show activity
No Show Handler
  • Cancel downline segments automatically in the case of no show
Amadeus Passive Booking Processor
  • Eliminate the costly misuse of passive bookings
Historical PNR Analyser
  • Create customised data query over 3 months of PNR data
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User interface

Amadeus Revenue Integrity offers you full access to all operation services and reports in one browser-based interface.

Business rules definition

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Business rules definition

Fully accessible business rules, allowing you to customise what bookings are checked and how they are actioned

Operational statistical reports and log of PNRs

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Operational statistical reports and log of PNRs

Full statistics on all PNRs checked and actioned, with full drill down capability

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Business impact

Amadeus Revenue Integrity generates a proven significant increase in revenue and a reduction in distribution costs due to unproductive bookings.

  • Increase revenue

    Re-sell seats that are cancelled earlier at a higher yield
    Reduce and stabilise the rate of no shows and cancellations, leading to decreased spoilage
    Enforce correct fares

  • Reduced cost

    Eliminate GDS booking fees generated by unproductive bookings
    Reduce and stabilise the rate of no shows and cancellations, leading to decreased denied boarding charges

  • Customer satisfaction

    Provide additional availability
    Reduce denied boardings

  • Efficient IT model

    Move to variable IT cost
    Benefit from shared infrastructure and community development.
    Benefit from reliable and personalised support

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Who can use it?

Over 50 airlines of all sizes and from all over the world are currently using Amadeus Revenue Integrity.

Amadeus Revenue Integrity can be implemented either as a stand alone solution or in conjunction with Altéa Reservation.

Altéa Reservation airlines will have the ability to directly action identified PNRs into the system and will benefit from having one single provider.

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Implementation

Amadeus has considerable experience in the implementation of Amadeus Revenue Integrity, guaranteeing the lowest level of disruption and migration risk.

The implementation process typically takes between 2 and 3 months, depending on the complexity of the airline (number of business rules) and product options taken.

Amadeus experts work extensively with you and are able to offer additional consulting services if required.

Amadeus Revenue Integrity is built as an Application Service Provider model, meaning that you need no technical investment to start using it.

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Why take Amadeus Revenue Integrity?

  • Eliminate non-productive bookings earlier, thus increasing revenue and eliminating associated distribution costs
  • Enforce airline policy and protect your fares
  • Ensure accuracy of revenue management forecasts and controls
  • Use the most complete and sophisticated set of revenue integrity tools, providing unmatched performance
  • Solution processing according to a business logic, as opposed to a sequence of robots
  • Relational PNR database to check duplicate PNR
  • Take advantage of a uniquely experienced team to help you get the best of the solution
  • A community model, ensuring smooth evolution and sharing of best practices
  • Fast and secure implementation
  • Unique in-depth integration for Altéa Reservation airlines
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Customer feedback

In addition to having a product line that helps us firm flights and maximize our revenues, the folks at Amadeus Revenue Integrity have always been very responsive to our needs and extremely easy to work with.

Scott Nason
Vice President, Revenue Management

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