Amadeus e-Retail overview
Amadeus e-Retail is the world's most widely used integrated airline Internet booking engine (IBE). Its award winning user interface offers a best in class customer experience and supports all types of travel reservation (domestic and international flights, other services like cars, hotels, insurance, etc).
Hosted on Amadeus secure servers with better than 99.9% uptime, Amadeus e-Retail is offered as a software upgraded 3 times each each year
It is a fully customisable solution available in up to 26 languages and matches the needs of all airlines and enables rapid roll-out worldwide.
Amadeus offers unique consulting services to help airlines achieve the fastest and most efficient development of their online sales channel, thereby reducing distribution cost and increasing customer loyalty.
Amadeus e-Retail powers more than 250 websites for over 90 airlines in more than 110 countries around the world.
Main Amadeus e-Retail features
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Flight search |
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Fares and prices |
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Ticketing and payment |
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Booking notification |
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Cross-selling |
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Fully customisable interface |
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Global solution |
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Reporting |
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User interface
Amadeus e-Retail offers the best usability to your customers and can be easily customised with your own CSS stylesheets to suit your particular environment or market.
Easy-to-use flight search
Diverse selling capability
Business impact
With Amadeus e-Retail, you can lower your direct distribution costs and build a long-term relationship with your customers.
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Customer loyalty
Offer an efficient online reservation service 24/7 and establish a direct relationship while promoting your brand and offer
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Reduced costs
Reduce distribution costs by boosting your channel shift from offline to online and from indirect to direct
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Increased revenue
Increase market share in the online market and thus generate additional bookings
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Efficient IT model
Move to variable IT cost and benefit from shared infrastructure and community development
Manage the website cost-efficiently in various markets
Reduce total cost of ownership
Who can use it?
Amadeus e-Retail can be used by any airline.
It is already used by over 90 airlines in more than 110 countries around the world.
Altéa Reservation airlines will benefit from a single IT supplier to support all sales channels as well as enjoy an even faster implementation.
Implementation
With 250 websites already deployed, Amadeus has a most impressive track record of implementing e-commerce solutions with all types of airlines in every part of the world.
Amadeus offers full set-up and assistance services to airlines implementing Amadeus e-Retail.
Amadeus e-Retail can typically be implemented in less than 3 months, which is even faster for Altéa Reservation airlines.
Why take Amadeus e-Retail?
- Strengthen the relationship with customers and increase their loyalty
- Benefit from a full service solution including booking engine, hosting, continuous upgrades, implementation and account management
- Secure your online presence with the most reliable and widely adopted online solution
- Offer your customers the benefits of an award winning user interface that can be easily customised to your markets
- Adopt open solution technology that integrates fully with Altea and easily with your existing IT infrastructure
- Reduce your exposure to fraudulent payments because of integrated secure payment
- Benefit from the fastest and most efficient way to develop and manage your e-commerce solution
- Adopt a cost-efficient IT model
- Take the first step to building the most powerful e-commerce solution