Altéa Airport Link

Altéa Airport Link Reduce the cost of your communications with airports

Altéa Airport Link overview

Altéa Airport Link is designed for airlines that have acquired Amadeus Altéa Departure Control – Flight Management, Amadeus Altéa Departure Control – Customer Management and Self-Service Check-in solutions. It provides IP network connectivity between the Common Use workstations located at the wished airports and the Amadeus Altéa host Data Centre in Erding.

Amadeus is able to leverage its leading global communication network and strong purchasing power to create high quality links at very competitive rates.

Main Altéa Airport Link features

Easy connection to every airport
  • Data communication link between the Amadeus Data Centre in Erding and the main communication point of selected airports
  • Worldwide availability, leveraging Amadeus' global telecommunications network in 218 countries
Flexible links per airport
  • Provided bandwidth from 64 Kbps to 34 Mbps
  • No limit on the number of terminals per link
IP infrastructure
  • Altéa Airport Link is built on a state-of-the- art 100% IP network, removing reliance on legacy protocols
Assured service levels
  • Service level agreements and a fully redundant network ensure extraordinarily high levels of network reliability
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Business impact

With Altéa Airport Link, you will reduce telecommunications costs while, at the same time, guaranteeing a very high level of network availability.

  • Reduce costs

    Amadeus provides customers with a simple monthly billing process
    Airlines are relieved from the management of the connectivity between the Erding Data Centre and the airports

  • Improve network reliability

    Amadeus has long-term experience in providing secure telecommunications networks for airlines and travel agencies
    High network availability minimises disruptions to airport operations, thus ensuring fewer flight delays

  • Increase efficiency

    Amadeus provides a 24/7 monitoring service constantly checking the usage trends of the customers' designated bandwidth

  • Improve customer satisfaction

    Amadeus provides a network control and troubleshooting service designed to alleviate the customers' support needs
    Amadeus' knowledge on its solutions
    Dedicated network engineers
    Monthly reports for round trip delay, line utilization and network availability
    Contributes to the full E2E service provided to customers who benefit from having a sole provider

  • Increase productivity

    Amadeus provides customers with the optimal network solution thanks to a refined purchasing process
    SLA levels of 99.2% on a 24/7 basis
    Back-up line

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Who can use it?

Any airline that is using Altéa Departure Control System at their airport stations can benefit from Altéa Airport Link.

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Implementation

Amadeus has extensive experience in implementing communication links from its Data Centre in Erding to major customers around the world.

Altéa Airport Link can be implemented in as little as 2 weeks for airports already linked to the Amadeus Data Centre, and as little as 4 weeks for other airports.

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Why take Altéa Airport Link?

  • Cut telecommunications costs between the Amadeus Data Centre and your airport stations
  • Ensure optimal operation of Altéa Departure Control and minimise disruption due to communication failures
  • Replace legacy protocols
  • Adopt a full E2E solution
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