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Customer Solutions
A world-class portfolio of products & services to meet your needs in the travel & tourism industry
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Amadeus provides a range of technologies designed to deliver tangible results in the travel & tourism industry. These are grouped into four distinct categories to help you identify types of technology you need and to make it easy to package our products and services into solutions that suit your business.
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Distribution & Content
Products that enable the effective provision and aggregation of comprehensive travel content, and the means to optimise its distribution through our extensive network. We are present at both ends of the travel distribution chain, providing travel providers and buyers with the reach and content to be highly competitive. |
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Business Management
This is where you’ll find technology solutions developed specifically to optimise your business operations and streamline your processes in the travel & tourism industry. This category includes mid and back office solutions for travel agencies, our leading reservation, inventory and departure control systems for airlines and IT solutions for the hospitality industry. |
Sales & e-Commerce
Our commercial understanding combined with technological expertise results in solutions that enable you to access, market and sell content across all channels: call centres, retail shops, ticket offices and websites. These solutions also improve workflows, profitability and customer service throughout the entire sales process. |
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Services & Consulting
You can have direct access to Amadeus expertise via a range of technology, business and consultancy services. We have worked with many of the industry’s most successful organisations to realise the full potential of their business development and IT investments. |
Our customers
| Travel Providers |
Travel Sellers |
Travel buyers |
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Airlines
network airlines, regional airlines, low cost and leisure carriers
Hotels
chains, representation companies, and independent hoteliers
Ground & Maritime
car rental, railway, ferry, cruise and insurance companies
Tour operators
specialty, mass-market and vertically-integrated tour operators |
Travel Agencies
including travel management companies, business and leisure travel agencies of all sizes, online travel agencies and consolidators |
Corporations
self-booking solutions for companies looking to maximise value from their travel spend
Travellers
trip planning and checking through amadeus.net and Amadeus checkmytrip.com | | |
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